Internal transfer

Send to RedotPay user Philippines

Internal transfer is for sending supported balances to another RedotPay user, not to a Philippine bank or e-wallet.

Guide

Direct answer

For Filipino users, Send to RedotPay user means an internal app transfer between two RedotPay accounts. It is not the same as QR Ph, GCash, Maya, bank withdrawal or P2P with an outside payment.

The RedotPay flow can use recipient email, phone number, UID or QR code. Double-check the person and amount before confirming. Maling UID can become a permanent mistake.

  • Both accounts need KYC.
  • Verify recipient details twice.
  • Use a small first transfer if unsure.

Guide

Fees, limits and failure checks

Official rules describe internal transfers as currently free and typically instant, but you still need to check current limits and supported balances in the app.

If the transfer does not arrive, save sender account, recipient details, amount, time, status and screenshots before contacting support.

  • Check current app limit.
  • Do not send to an unverified recipient.
  • Keep evidence for support.

Next checks

What to read next

Pick the closest next check before you scan, deposit, order a card or contact support.

Recipient identity matters

Check email, phone, UID or recipient QR before confirming.

KYC is required

Official rules say both payer and payee must complete identity verification.

Completed means final

Internal transfers cannot be reversed after completion.

FAQ

Common PH questions

Can I send RedotPay balance to another Filipino user?

If both accounts are verified and the app allows the selected balance, internal transfer is the relevant RedotPay user-to-user flow.

Can an internal transfer be reversed?

No. Official guidance says completed internal transfers cannot be reversed, so confirm recipient details before sending.

Before you continue

Before you scan

Check QR Ph merchant name, PHP amount, fee, rate and status before confirming a payment.

Before you scan

Before you scan

Check QR Ph merchant name, PHP amount, fee, rate and status before confirming a payment.

Before cash-out assumptions

Confirm PHP, QR Ph and wallet support in-app

Use RedotPay P2P Philippines to separate official support from common PH wallet expectations around GCash, Maya and local banks.

Open RedotPay to check recipient Read P2P guide Confirm current app terms inside RedotPay before paying card fees or sending funds.