Conversion, not cash-out
Swapping crypto in-app is not the same as withdrawing pesos.
Swap feature
Swap is for converting supported digital assets inside RedotPay. It is different from cashing out to PHP, GCash, Maya or a bank account.
Guide
RedotPay Swap is for converting between supported digital assets in the app. For a Philippine user, the practical flow is usually deposit correctly first, wait for balance, then check whether the pair and quote fit your purpose.
If your goal is PHP, GCash or Maya, Swap alone does not finish that job. You still need a card, QR, P2P or supported transfer route.
Guide
A small quote change can matter when you are converting to spend. Compare live rate, fee, spread and balance after conversion before confirming.
If the asset is not showing, check account status, app version, supported assets and whether the deposit arrived on the right network.
Next checks
Pick the closest next check before you scan, deposit, order a card or contact support.
Swapping crypto in-app is not the same as withdrawing pesos.
Check the quote, fee, spread and final received amount before confirming.
Deposit network mistakes can happen before you even reach the swap screen.
Crypto checks
Before sending USDT or USDC, confirm the asset, network, address, amount and TXID trail. Huwag magmadali when the network label is unclear.
Official checks
Use official RedotPay materials to re-check availability, fees, KYC, limits, supported networks and support process. This guide is a local checklist, not the final authority.
FAQ
Do not assume direct PHP swap unless the app shows it. Swap is mainly a digital-asset conversion feature; PHP exit routes are separate checks.
No. Swap converts supported assets. GCash, Maya, bank or PHP cash-out routes must be checked separately.
Before you continue
Review card, FX, ATM and network costs before treating any peso estimate as final.
Review card, FX, ATM and network costs before treating any peso estimate as final.
Before sending crypto
Continue to RedotPay crypto deposit. A wrong-network transfer is much harder to fix than a delayed signup.